Frequently Asked Questions
Everything you need to know about your RitFit gear and orders.
How long does shipping take for heavy gym equipment?
Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location. Large items like power cages may be shipped in multiple boxes via LTL carriers.
What is your return policy for fitness gear?
We offer a 30-day return policy on all unused items in their original packaging. Please note that customers are responsible for return shipping costs unless the item arrived damaged or defective.
Do RitFit products come with a warranty?
Yes, we provide a comprehensive warranty on our products. Our power cages and benches typically feature a 1-year warranty on the main frame and 30 days on upholstery and small accessories.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options like Affirm or Klarna to help you build your home gym now and pay later.
Are your weight plates and bars standard or Olympic size?
RitFit specializes in Olympic-sized equipment. Our plates have a 2-inch center hole, and our barbells are designed with 2-inch diameter sleeves to ensure professional-grade compatibility.